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3428673 - Access is denied when upgrading the IS Repo from ISRepositoryUtility - SAP Information Steward

Symptom

  • Unable to upgrade Information Steward Repository from ISRepositoryUtility due "Access is denied" to some files:
    "E:\SAP BusinessObjects\InformationSteward\MM\config\tracelog.ini (Access is denied)"

    "java.io.FileNotFoundException: E:\SAP BusinessObjects\InformationSteward\MM\config\tracelog.ini (Access is denied)"

    "java.io.FileNotFoundException: E:\SAP BusinessObjects\InformationSteward\MM\log\MMInstallUtility.extract (Access is denied)
            at java.io.FileOutputStream.open0(Native Method)
            at java.io.FileOutputStream.open(FileOutputStream.java:270)
            at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
            at java.io.FileWriter.<init>(FileWriter.java:107)
            at com.sap.icc.logging.analyzers.MessageExtractor.analyze(MessageExtractor.java:137)
            at com.sap.icc.logging.analyzers.LogAnalyzer.execute(LogAnalyzer.java:145)
            at com.bobj.mm.installer.MMInstallUtility.extractMessages(MMInstallUtility.java:718)
            at com.bobj.mm.installer.MMInstallUtility.execute(MMInstallUtility.java:653)
            at com.sap.icc.installer.MMRepositoryInstaller.upgrade(MMRepositoryInstaller.java:139)
            at com.sap.icc.installer.ISRepositoryUtility.execute(ISRepositoryUtility.java:143)
            at com.bobj.mm.utility.Utility.runExecute(Utility.java:457)
            at com.bobj.mm.core.Main.run(Main.java:1280)
            at com.bobj.mm.core.Main.main(Main.java:243)
    Utility failed with code 4. (COR-10020)"
  • Unable to delete files from ISRepositoryUtility during upgrade:
    "Could not delete file E:\SAP BusinessObjects\InformationSteward\MM\log\MMInstallUtility.extract. (COR-10808)"

  • Unable to rename files from ISRepositoryUtility during upgrade:
    "com.bobj.mm.sdk.SDKException: Could not rename file E:\SAP BusinessObjects\InformationSteward\MM\bin\..\xml\ObjectTypes.xml.new to E:\SAP BusinessObjects\InformationSteward\MM\bin\..\xml\ObjectTypes.xml. (COR-10809)
            at com.bobj.mm.installer.MMInstallUtility.createObjectTypesXml(MMInstallUtility.java:777)
            at com.bobj.mm.installer.MMInstallUtility.createDocuments(MMInstallUtility.java:746)
            at com.bobj.mm.installer.MMInstallUtility.execute(MMInstallUtility.java:447)
            at com.sap.icc.installer.MMRepositoryInstaller.upgrade(MMRepositoryInstaller.java:139)
            at com.sap.icc.installer.ISRepositoryUtility.execute(ISRepositoryUtility.java:143)
            at com.bobj.mm.utility.Utility.runExecute(Utility.java:457)
            at com.bobj.mm.core.Main.run(Main.java:1280)
            at com.bobj.mm.core.Main.main(Main.java:243)
    Utility failed with code 4. (COR-10020)"


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Environment

  • SAP Information Steward 4.x

Keywords

IS, DS, Repo, upgrading, update, migration, installation, install, BODS, failed, error,  , KBA , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , EIM-IS-SVR , Information Steward - Administration/Server , Problem

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