SAP Knowledge Base Article - Preview

3428710 - HANA Cloud - Remote Source (SDA) RTE:[89001] Cannot resolve host name 'connproxy-<service_instance_id>'

Symptom

  • Remote connection (SDA) from HANA Cloud to onPremise HANA 2.0 system
  • HANA Cloud indexserver shows:
    Error message : Unable to connect remote source: [SAP AG][LIBODBCHDB SO][HDBODBC] Communication link failure;-10709 Connection failed (RTE:[89001] Cannot resolve host name 'connproxy-<service_instance_id>' rc=-2: Name or service not known (<host>:<port>))


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Environment

  • SAP HANA Cloud, HANA Database
  • Profitability and Performance Management Cloud
  • Datasphere

Product

SAP Datasphere 1.0 ; SAP HANA Cloud 1.0 ; SAP Profitability and Performance Management Cloud 1.0

Keywords

HANA Cloud, HANA on-prem, SDA, HANA Cloud Connector, Communication link failure, 10709, Connection failed, Cannot resolve host name, connproxy, rc=-2, Name or service not known, PaPM, Datasphere , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , DS-DI-CON , Connections , LOD-PER-CLD , Profitability and Performance Management - Cloud , How To

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