SAP Knowledge Base Article - Public

3428804 - OnboardingExternalUser Role Automatically Reactivates After Deactivation - Onboarding


The 'OnboardingExternalUser' role is automatically reverting back to active status after deactivation.


SAP SuccessFactors Onboarding


Expected behavior. The 'OnboardingExternalUser' is an Out-of-the-Box (OOTB) role that the system creates when you activate Onboarding in Provisioning.


The OOTB roles need to be available as configured at the moment of activation to ensure system health. As OnboardingExternalUser is an OOTB role, the application will recreate it if it doesn't exist.

See Also

2884949 - Default Roles and Groups Not created once is enabled - Onboarding

Custom OnboardingExternalUser Role not working - Onboarding


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SAP SuccessFactors Onboarding all versions