Symptom
The 'OnboardingExternalUser' role is automatically reverting back to active status after deactivation.
Environment
SAP SuccessFactors Onboarding
Cause
Expected behavior. The 'OnboardingExternalUser' is an Out-of-the-Box (OOTB) role that the system creates when you activate Onboarding in Provisioning.
Resolution
The OOTB roles need to be available as configured at the moment of activation to ensure system health. As OnboardingExternalUser is an OOTB role, the application will recreate it if it doesn't exist.
See Also
Keywords
Onboarding, obx, OOTB, Out, of, the, box, role, external, user, OnboardingExternalUser, unable, inactive, enable, disable, reactivate , KBA , LOD-SF-OBX-ADM , Admin UI , Problem