SAP Knowledge Base Article - Preview

3428843 - AskHR asking for email when clickin in AskHR icon - SuccessFactors

Symptom

You are trying to open AskHR, you click in the icon and the screen is requesting you for email to login to AskHR, similar to screenshot below:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
    • ECSC (AskHR)

Product

SAP SuccessFactors HXM Suite all versions

Keywords

AskHR login, credentials, email, IdP, Identity Provider, Employee Central Service Center, custom identity provider.  , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem

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