SAP Knowledge Base Article - Public

3428848 - Label Printed Does not fit the Size of the Page

Symptom

The labels are printed small and does not fit to the size of the label. However the preview works as expected, but when printed through the print manager it is printed smaller.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistic workcenter
  2. Go to Labels view
  3. Select Print Label

Now notice the label that is printed via Print Manager does not fit the page.

Cause

In Adobe LiveCycle Designer, an incorrect Page Type is defined.

Resolution

User must maintain the Page Type in Adobe LiveCycle Designer, select the Paper Type and re-upload it in the Form Template Maintenance. Follow the steps listed below to do so:

Below steps are to be performed in Adobe LiveCycle Designer

  1. Go to Adobe LiveCycle Designer and open the .xdp file
  2. Now Select the form in the Design View
  3. On the right hand side, select the Master Page subtab
  4. In the Paper Type field, select Custom option
  5. Enter the Height and Width as per the requirement
  6. Save the .xdp file

Below steps are to be performed in Business ByDesign:

  1. Go to Application and User Management
  2. Go to Form Template Maintenance view
  3. Select the required form template 
  4. Select Upload and choose To Replace Existing Variant
  5. Publish it

Keywords

Print Label, Print Queue, Size, Print Manager, ALD , KBA , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions