Symptom
Supplier Invoice with a Process Communication error:
The following errors have been addressed to your service provider:
- Supplier Invoice ABC cannot create a Business Transaction (For Accounting)
Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing Work Center > Invoices and Credit Memos view
- Search for the Supplier Invoice ABC
- Open it
- Click View All
- Go to Document Flow tab
- Click on the red icon to see the error
- Error
The following errors have been addressed to your service provider:
- Supplier Invoice ABC cannot create a Business Transaction (For Accounting)
Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically. - Go to Application and User Management Work Center > Process Communication Errors view
- Select "Open Errors with Cases"
- Go to the Advanced Search
- Search for the Sending Document ID: ABC
- The Main Error is: Required entry field Product Tax Rate Type Code is not filled
Cause
In the Supplier Invoice, the Tax Rate type is missing under Items tab > Taxes sub-tab
Resolution
In order to solve the issue, it is necessary to cancel the invoice and recreate it.
See Also
Keywords
PCE, error, Required entry field Product Tax Rate Type Code is not filled , KBA , SRD-FIN-GL , General Ledger , How To
SAP Knowledge Base Article - Public