SAP Knowledge Base Article - Preview

3429368 - No option to add attachments in Notes section of Tickets

Symptom

- Inability to add attachments or inline images to the Internal Comment section of a ticket in the Notes tab.
- No option available to upload attachments in the Internal Comment section.


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Environment

SAP Cloud for Customer

Keywords

Internal Comment, Attachments, Inline Images, Notes, Ticket, Internal Memo , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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