SAP Knowledge Base Article - Public

3429377 - Rehire with old employment candidate not visible in Dashboard - Onboarding

Symptom

One specific user can't see the 'Rehire with Old Employment' candidates, even if the permissions to Dashboard and 'External User' target population are granted. 

Another users are able to see the candidates. 

Environment

SAP SuccessFactors Onboarding

Cause

To view a 'Rehire with Old Employment' candidate, the user needs to include the terminated employee in their target population because the employee has not become an external user yet. 

Resolution

Even if the 'External User' target population is granted, the assigned role needs to include the target population of the employees. 

Only after submission of Rehire Data Review (RHDR) page is when the employee will be convert to external user.

See Also

Onboarding: An Insight Of Data Review For Rehire (Rehire With Old Employment)

Keywords

Onboarding, obx, Rehire, old, employment, dashboard, not, visible, appear, candidate, permission, target, population , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions