Symptom
- When a candidates withdraws their application, they no longer appear in the 'View Candidate Ratings' tab, 'Print Candidate Ratings' page and Interview Central.
- How to view interview ratings of withdrawn candidates?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to Job Requisition > Candidate Summary page
- Hover on Interview Result and click the Print button.
- Withdrawn candidates do not appear.
- Open 'View Candidate Ratings' tab.
- Withdrawn candidates do not appear.
Resolution
Withdrawn candidates are no longer displayed on the Interview Assessment page in Interview Central and the 'View Candidate Ratings' page. Withdrawn candidates are not counted into the number of candidate ratings.
If this functionality is important for your business and you would like to request an improvement, please refer to the KBA provided below.
- KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
- Click here to suggest ideas for SAP SuccessFactors Recruiting.
Workarounds:
a. Job requisition operators, who can view the job application, can view Overall Rating and Overall Rating Comment on Candidate Summary page by hovering on the Interview Result column.
Please refer to the KBA 2211229 - How to see Interview Results and Overdue Interviews in Candidate Summary page.
However, please note that the rating details for withdrawn candidates cannot be printed using the Print button because withdrawn applicants are no longer displayed on 'Print Candidate Ratings' page.
b. Another option is to generate a change audit report to extract the interview details for the given candidate. Please refer to the KBA 2769165 - Change Audit Reports of Interview information - Recruiting Management.
See Also
Keywords
RCM, withdrawn, candidate, application, applicant, rating, interview , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem