SAP Knowledge Base Article - Preview

3429587 - Empty Placeholders Are Not Shown As Blank

Symptom

You select a signature template in Email and notice that placeholders like {{formattedName}}, {{extensions.Position}} are shown along with your signature instead of being shown as blank.


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Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Placeholder, empty, blank, Signature Template , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-CZM-DTR , Determination for SAP Sales/Service Cloud , Problem

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