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SAP Knowledge Base Article - PreviewSymptom
You select a signature template in Email and notice that placeholders like {{formattedName}}, {{extensions.Position}} are shown along with your signature instead of being shown as blank.
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Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Placeholder, empty, blank, Signature Template , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-CZM-DTR , Determination for SAP Sales/Service Cloud , Problem
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