SAP Knowledge Base Article - Public

3429681 - [Onboarding] Is Attachment Field Configuration Supported for Configurable New Hire?

Symptom

Can we view the documents uploaded by the external candidate via New Hire Template in the Onboarding Dashboard under "Onboarding Documents" ?

Environment

SAP SuccessFactors Onboarding

Cause

  • This is currently a product limitation.

Resolution

Permanent Solution:

  • An enhancement for the same would be planned for future releases

Workaround:

  • To ensure that attachment fields for custom MDF objects are configured on the New Hire Template, the Attachment Field Configuration object needs to be created with the following details:
    Object Type: Custom MDF object
    Attachment Field: Attachment field from the object
    Entity ID: externalCode (corresponds to the User type field in the custom MDF object)


  • The documents uploaded via custom objects associated with the hire template can be accessed via the Dashboard Details Action Menu -> New Hire Data Page (the object must be used in the template for the page).
  • These attachments are not visible with the other generated documents under "Onboarding Documents"

Keywords

Attachment, Onboarding Documents, New Hire , New Hire Template, Configurable New Hire , KBA , LOD-SF-OBX-DBD , Dashboard , Product Enhancement

Product

SAP SuccessFactors Onboarding 2311