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3429690 - Email notification is sent to multiple users via workflow when no responsible user is assigned to the quality notification task

Symptom

The standard rule 00000174 'Standard role for quality notification' is used with the function module QQWF_RESPONSIBLE_FOR_TASK to send workflow notification to the user who is responsible for a notification task.

However, no responsible user is assigned to the notification task (QMSM-PARNR is initial) in transaction QM01 or QM02 an unexpected workflow notification has been sent to multiple users, which can be seen in their inbox as a workflow item (transaction SBWP).


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Environment

  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

QM-QN, PM-WOC-MN, QM01, QM02, IW21, IW22, Massnahmenverantwortlich, verantwortliche Benutzer, Mailbox, SBWP, Business Workplace, Meldung, Qualitätsmeldung, Massnahme, WS20000314, TS00008323, PFAC, QM_TASK_ROLE, Complete task, Massnahme erledigen, random, SWDA , KBA , QM-QN , Quality Notifications , PM-WOC-MN , Maintenance Notifications , Problem

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