3429758 - Application error when trying to create custom MDF UI

An application error is received when trying to create a UI under Manage Configuration UI for a custom MDF object. 

Example error: 

An application error occurred. Please try again later, or notify support (with the error information of errorId=XXXXXXXXXXXXXXXXXXX, timestamp=YYYY-MM-DDTHH:MM:SS.xxx+xxxx, and the version information from the current screen) if the issue keeps occurring 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors HCM Suite

1. Log onto affected system with provided access. 
2. Go to Manage Configuration UI.
3. Click New
4. Enter UI name (example: abc_UI for object desired object (example: cust_abc)
5. Click create.
6. See the application error occur.

There is a UI renderer set on one of the fields at the object level.

Remove the UI renderer from the object:

• Go to Configure Object Definitions. 
• Search for the object you are trying to set the UI to. 
• Click 'Make Correction'
• Check the fields configured to the object to see if there is a Renderer set by clicking 'Details' and ensure there is no UI Field Renderer set. 
• Example: 

Once removed you will be able to create the UI successfully via Manage Configuration UI. 

** For Support Engineers please refer to the internal memo **

• 3352645 - Application error when opening custom MDF UI in Manage Configuration UI - SAP for Me
• 2532505 - Application error when accessing the configured UI for MDF - SAP for Me

MDF, UI, Manage Configuration UI, Manage Data, LOD-SF-MDF-UI, application error, error, server timestamp, create, new, new UI , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Problem

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors HXM Core 2311