Symptom
Application error is recieved when trying to create a UI under Manage Configuration UI for a custom MDF object.
Example error:
An application error occurred. Please try again later, or notify support (with the error information of errorId=5743dfd7-33fa-41bd-bdce-081982715b53, timestamp=2024-01-29T08:07:48.125+0000, and the version information from the current screen) if the issue keeps occurring
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Log onto affected system with provided access.
- Go to Manage Configuration UI.
- Click New
- Enter UI name (example: abc_UI for object desired object (example: cust_abc)
- Click create.
- See the application error occur.
Cause
There is a UI renderer set on one of the fields at the object level.
Resolution
Remove the UI renderer from the object:
- Go to Configure Object Definitions.
- Search for the object you are trying to set the UI to.
- Click 'Make Correction'
- Check the fields configured to the object to see if there is a Renderer set by clicking 'Details' and ensure there is no UI Field Renderer set.
- Example:
Once removed you will be able to create the UI successfully via Manage Configuration UI.
** For Support Engineers please refer to the internal memo **
See Also
Keywords
MDF, UI, Manage Configuration UI, Manage Data, LOD-SF-MDF-UI, application error, error, server timestamp, create, new, new UI , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Problem