SAP Knowledge Base Article - Public

3429772 - Error when performing Adjustment Confirmation of a Serial Number

Symptom

System is Showing the Error "Missing quantity" on doing Adjustment Confirmation of a Serial Number.

Environment


SAP Business By Design 

Reproducing the Issue

  • Go to Inbound Logistics Work Center.
  • Navigate to By Warehouse Order View.
  • Search for Warehouse Order XYZ.
  • Choose Edit button.
  • Select the line.
  • Choose Enable Entry button.
  • Go to Serial Numbers sub-tab.
  • Select Serial Number ABC.
  • Choose Remove button, then the error occurs
    (Here XYZ refers to Warehouse order and ABC refers to Serial number)

Cause

For Registered Product with serial number ABC, under detailed inventory tracking tab, the  Inbound delivery is created or Outbound delivery or Both is created with it's reference, therefore the stock type is goods issue which can be seen in stock overview. 


Resolution

To perform adjustment confirmation:

1)Cancel the Document with serial number ABC which is the last active document 

                    OR

2) Release the document as per business requirement.

Keywords

Outbound Delivery, Warehouse Confirmation, Missing quantity, Serial Number, Inbound delivery , KBA , SRD-SCM-WME-INB , Inbound Logistics , Problem

Product

SAP Business ByDesign all versions