SAP Knowledge Base Article - Public

3429832 - MS Teams-Recruiting Integration: Make Mail.ReadWrite Permission Non-Mandatory

Symptom

From Recruiting side, the Mail.ReadWrite permission is needed only in such cases where a customer has the need to attach files greater than 3MB (Resume, Cover Letter, Interview, etc) in the email invites sent to interviewers.

Can we make the Mail.ReadWrite application permission non-mandatory for both Outlook and Teams for Online Meetings and Teams for Online Meetings settings in WorkTech configuration page?

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Add application permissions to Microsoft Azure configurations to set up integration.
  2. Mail.ReadWrite is required, but only for cases where attached files are larger than 3MB.

Cause

In 2H 2023, the support for Microsoft integration with Recruiting for MS Outlook and MS Teams features was built via WorkTech. During this time, all application permissions needed for the integration to work were mandatorily validated at the time of making the connection with Microsoft Azure configurations. The Mail.ReadWrite is also being validated. However, on RCM's side this permission is needed only in such cases where a customer has the need to attach files greater than 3MB (Resume, Cover Letter, Interview, etc) in the email invites sent to interviewers.

Resolution

As part of the 1H 2024, the Mail.ReadWrite application permission has been made non-mandatory for both Outlook and Teams for Online Meetings and Teams for Online Meetings settings in WorkTech configuration page.

See Also

3355751 - Unable to activate Extended Integration with Microsoft 365

Keywords

WRK-1403; Mail.ReadWrite; Permissions; Work Tech Configuration; Attachments; 3MB; Recruiting; Microsoft Integration; MS Teams Integration , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , LOD-SF-RCM , Recruiting Management , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions