SAP Knowledge Base Article - Public

3429866 - eDocument Italy - unable to display eInvoices in PDF format

Symptom

Unable to display eInvoices in PDF format, downloaded document are empty in eDocument Italy

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. eDocument cockpit application
  2. Select the source document
  3. Display pdf

Cause

Missing configuration

Resolution

Change the form name from EDO_IT_INVOICE to EDO_IT_INCO_INVOICE_CLOUD_V1 in order to display the PDF in SSCUI 103727 - "Specify Output Forms for PDF Generation". This can be used to display both incoming and outgoing invoices.

See Also

Displaying Electronic Documents

Keywords

S/4HANA Cloud, eDocument, cockpit, S4_1C,S4_PC, PDF, XML, form, EDO_IT_INVOICE, EDO_IT_INCO_INVOICE_CLOUD_V1, SSCUI, 103727 , KBA , CA-GTF-CSC-EDO-IT , Italy , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions