Symptom
User is facing an issue when uploading Customer template on “migration of customers” activity in Enhance mode and system throws the following error.
Account determination group company XYZ [company name] missing, although this group info has been informed in the template.
(Here XYZ refers to Company Name)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Business Configuration work center.
- Access the Overview work center view.
- Locate and open fine-tuning activity Migration of Customer Contracts.
- Choose the link "Migrate customer contracts using the migration tool."
- In the next screen, select the relevant migration file.
- Choose Execute Migration, then select Execute Migration Step by Step.
- On step 1, Validate File, error occurs.
Account determination group company XYZ [company name] missing, although this group info has been maintained in the template.
Cause
Payment Data sheet of the migration template needs to be filled for the migration of SEPA Mandates for existing accounts
Resolution
User needs to fill the Payment Data sheet of the template for the migration as well.
See Also
2429196 - Error Message: 'Enter Account Determination Group for Customer ABC, Company XYZ'.
2565163 - Errors When Migrating SEPA Mandate and Bank Data for Existing Customer
Keywords
SEPA Mandates, Enhance already existing records; Account determination group company missing; Payment Data Sheet , KBA , SRD-CC-MIG-CNT , Migration: Content , AP-BP-CUS , BusinessByDesign: Customer , Problem