SAP Knowledge Base Article - Public

3430177 - "You don't have permission to access this page" error is displayed after proxying and trying to search user in employee profile

Symptom

After proxying as a manager and attempting to search for users through the people search, it worked as expected. However, when trying to navigate to the user's employee profile, the following error shows up: "You don't have permission to access this page."

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Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

    1. Login to instance
    2. Proxy as a user
    3. Search for user in people search
    4. Click the user to view user profile
    5. Error is displayed.
       "You don't have permission to access this page"

    Cause

    Missing Permission

    Resolution

    Ensure that the "Live Profile Access" permission under General User Permissions is assigned to the proxied user. 

    Keywords

    LOD-SF-PLT-PRX, Proxy, Platform, Employee Profile, SuccessFactors, LOD-SF-EP, You don't have permission to access this page, Live Profile Access , KBA , LOD-SF-PLT-PRX , Proxy , Problem

    Product

    SAP SuccessFactors HXM Core 2311

    Attachments

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