SAP Knowledge Base Article - Public

3430177 - "You don't have permission to access this page" error is displayed after proxying and trying to search user in employee profile

Symptom

After proxying as a manager, trying to search users via people search works. But, while navigating to user's employee profile, getting below error:
You don't have permission to access this page.

image

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

    1. Login to instance
    2. Proxy as a user
    3. Search for user in people search
    4. Click the user to view user profile
    5. Error is displayed.
       "You don't have permission to access this page"

    Cause

    Missing Permission

    Resolution

    Assign "Live Profile access" permission under General user permission for proxied user.

    Keywords

    LOD-SF-PLT-PRX, Proxy, Platform, Employee Profile, SuccessFactors, LOD-SF-EP , KBA , LOD-SF-PLT-PRX , Proxy , Problem

    Product

    SAP SuccessFactors HXM Core 2311