SAP Knowledge Base Article - Public

3430305 - Filter On Calendar View On Status Of Activity Objects Does Not Work Instantly

Symptom

Filter on activity ( task/appointment/ Phone Call/Visit ) object status does not work on Calendar.

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Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Open the Calendar work Centre.
  2. Click advanced filter.
  3. Select type "Appointments".
  4. From the various status options available, deselect the option "Complete" status.
  5. Appointments with status "Complete" should not be seen in Calender.
  6. Issue: Appointment with completed status seen on Calender. 

Cause

Inconsistent record in Customise Colour Coding Configuration, leads to incorrect visibility of Appointments with Completed status on Calendar.

Resolution

Removal of the empty rows from the configuration, will not show Appointments with Completed status on Calendar.

Execute following steps to remove empty rows from the configuration table:

  1. Go to Administrator work centre.
  2. Go to General Settings work centre view.
  3. Click on "Calendar Colour Categorisation" hyperlink.
  4. Remove empty rows from the Customise Colour Coding Configuration OR select all the empty rows and click on Remove.
  5. Click on Save.

Keywords

calendar, filter, activity status, custom table, remove, calendar colour categorisation , KBA , LOD-CRM-CAL , Calendar Control , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions