SAP Knowledge Base Article - Preview

3430358 - Users are not being read by the IPS Job

Symptom

  • The user is not provisioned or updated, and it does not appear neither in the failed or skipped entities. 
  • The opposite scenario, where a user was deleted in the Source System and it is not deleted in the Target System can be found in the following KBA:
    • KBA 3096726 - Terminated users are not being removed from Target System via IPS provisioning job


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Environment

  • Identity Authentication (IAS)
  • Identity Provisioning (IPS)

Product

SAP Cloud Identity Services all versions

Keywords

users not provisioned, users not read, user, read, users, IPS, Identity Provisioning, Identity Authentication, IAS, job, resync, skipped, failed, entities, delta read, full read, user manually created, manually, created, ips.full.read.force.count, user manually updated, updated , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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