SAP Knowledge Base Article - Public

3430453 - Future records visibility behavior in Job Information and Personal Information portlets

Symptom

For a future hire it's necessary to select the future dated record to view the information in personal information portlet but it's not necessary select the record in job information portlet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central all versions 
  • SAP SuccessFactors HXM Suite all versions

Reproducing the Issue

1. For an user with future Hire date, select the link in the Personal Info portlet:

2. The History Page will open and will appear the message "No history data available":

3. It's necessary select the record to open it in the left window pane:

4. When selecting the link in Job Information portlet:

5. It's not necessary to select the record to open it in the left side, it appears immediately:

Cause

Expected behavior.

Resolution

It's possible submit an enhancement request specifically about this to have it considered within future development cycles – you can do this on our Customer Community Portal. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

See Also

3274802 - Employee Central - Job Information - SAP for Me

Personal and Global Information | SAP Help Portal

Keywords

Personal information portlet, job information portlet, history UI, record, future hire, future record, No history data available , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors HXM Suite all versions