Symptom
For a future hire it's necessary to select the future dated record to view the information in personal information portlet but it's not necessary select the record in job information portlet.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central all versions
- SAP SuccessFactors HXM Suite all versions
Reproducing the Issue
1. For an user with future Hire date, select the link in the Personal Info portlet:
2. The History Page will open and will appear the message "No history data available":
3. It's necessary select the record to open it in the left window pane:
4. When selecting the link in Job Information portlet:
5. It's not necessary to select the record to open it in the left side, it appears immediately:
Cause
Expected behavior.
Resolution
It's possible submit an enhancement request specifically about this to have it considered within future development cycles – you can do this on our Customer Community Portal. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.
See Also
Keywords
Personal information portlet, job information portlet, history UI, record, future hire, future record, No history data available , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC-JOB , Job Information , Problem