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SAP Knowledge Base Article - PreviewSymptom
When checking the field Party Role Code within the Ticket screen Advanced Search, you noticed values that are not set as Active, within the Ticket Business Configuration Activity.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2402
Keywords
Wrong Values; Not Fetching; Not Equal; Different; Not Expected , KBA , LOD-CRM-SRP , Service Request Processing , How To
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