Symptom
When trying to do a Basic Import for Onboarding user, the Monitor Jobs returns the following error:
External User import is currently not supported. The following users were not imported:" ... "
Environment
SAP SuccessFactors Onboarding
Cause
This is Expected behavior.
Resolution
This error typically arises when the system identifies that these employees have the 'valid' status set to 'e' in the Table_USERS_SYSINFO
This status means that the employees are still considered candidates, and the import does not support candidates.
Keywords
Onboarding 2.0, OBX, import, user, users, export, candidates, external, employees, employee , KBA , LOD-SF-OBX-ACC , Accessibility , Problem
SAP Knowledge Base Article - Public