Symptom
The Pack Outbound Deliveries APP will not display the customer name (ship-to party) if a warehouse operative inputs a storage bin or handling unit (HU) in the reference number field.
Environment
S/4HANA Cloud Public Edition
Cause
There is a known coding issue that prevents the system from reading the customer name when the input reference number corresponds to a storage bin or handling unit (HU).
Resolution
The correction for this issue has been included in the Hotfix Collection 3, which will be deployed on the production and development system before Feb 19th, 2024.
Keywords
s/4hana cloud, EWM, Pack Outbound Deliveries App, storage bin issue, HU, handling unit, 2402CE. , KBA , SCM-EWM-WC-PAC , Packing , Problem
SAP Knowledge Base Article - Public