SAP Knowledge Base Article - Public

3430896 - SAP Marketing - Custom Logic not running

Symptom

Issue implementing the custom BadI "Revise Interaction Data Before Import"  

Environment

  • SAP Marketing Cloud Edition

  • SAP Marketing On-Premise Release 2020

Reproducing the Issue

  1. Publish version of Revise Interaction Data Before Import BadI
  2. Turn Custom Logic Tracing on
  3. Initiate some interactions within the system (e.g. newsletter subscribe from landing page)
  4. Turn Custom Logic Tracing off
  5. The BadI is not listed in the tracing log

Cause

Standard Design Behaviour

Resolution

  • BAdI is being called in the backend but as the form submit is processed by the technical user SAP_COM_1041, tracing won't work.
  • The tracing will not work because it is used/submitted by the logged on business user on the UI.

Keywords

KBA , CEC-MKT-DM-IA , Interaction , Problem

Product

SAP S/4HANA Cloud 2402