SAP Knowledge Base Article - Public

3430960 - Filter email template business rule is not working to trigger email on Data Review completition- Onboarding

Symptom

Filter email template business rule is not working to trigger email when process step Review New Hire Data is completed.

Environment

SAP SuccessFactors Onboarding

Cause

Rules for MDF based objects

Resolution

It is needed to choose Rules for MDF based objects, this is system behavior.

Please check Guide: Creating a Business Rule to Trigger an Email Notification When the New Hire Data Review Step is In Progress

This is based on MDF based Process object due to it check upon process statuses, this is the proper way to email work on this scenario.

See Also

Creating a Business Rule to Trigger an Email Notification When the New Hire Data Review Step is In Progress

Keywords

Mdf, process, email, trigger, onboarding, onb, object, rule, notification, filter, condition, new, hire, data, review , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions