Symptom
Filter email template business rule is not working to trigger email when process step Review New Hire Data is completed.
Environment
SAP SuccessFactors Onboarding
Cause
Rules for MDF based objects
Resolution
It is needed to choose Rules for MDF based objects, this is system behavior.
Please check Guide: Creating a Business Rule to Trigger an Email Notification When the New Hire Data Review Step is In Progress
This is based on MDF based Process object due to it check upon process statuses, this is the proper way to email work on this scenario.
See Also
Keywords
Mdf, process, email, trigger, onboarding, onb, object, rule, notification, filter, condition, new, hire, data, review , KBA , LOD-SF-OBX-EML , Notifications , Problem