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3431010 - Error 'CRMS4_DATA_EXCH009' – Service Order Item Does Not Exist During Purchase Order Creation in SAP S/4HANA Cloud Public Edition

Symptom

When attempting to create a Purchase Order (PO) with Account Assignment Category 'R' (Service Order) in the 'Manage Purchase Orders' or 'Create Purchase Orders – Advanced' apps, the following error is displayed:

CRMS4_DATA_EXCH009 – "Service order item SC1/**/000100 does not exist."

This error occurs even when valid service document details are entered.


 


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Environment

SAP S/4HANA Cloud Public Edition 

Product

SAP S/4HANA Cloud Public Edition 2402

Keywords

SAP S/4HANA Cloud Public Edition, Public Cloud, FCO_SRVDOC004, CL_FCO_SRVDOC_DAO, fco_srvdoc, T163K, OME9, SC1, CRMS4_DATA_EXCH009, CRM_ORDERADM_H_GUID_GET_DB, CL_CRMS4_LOGINT_UTIL, Method CHECK_SRV_ORDER_VALID, crms4d_btx_h  , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , MM-PUR-PO , Purchase Orders , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , Problem

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