SAP Knowledge Base Article - Preview

3431290 - E-mail Validation in Ticket Timeline/Interactions Does Not Work

Symptom

Since the 2402 upgrade, there has been an e-mail validation for Ticket Interactions. However, when you enter an invalid e-mail address in the To field and click send, you see a successful message instead of an error messages.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2402

Keywords

ticket, interaction, e-mail, email, validation, domain, incorrect, wrong, VALIDATE_RECIPIENT_EMAIL, 2402 release , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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