3431418 - Unable to schedule a report to the file system when using a UNC folder as the destination. Error:destination file error. [CrystalEnterprise.DiskUnmanaged]: [\{1\}]

• Unable to schedule a report to the file system when using a UNC folder as the destination.
• On the Report history status, you can see the below error:destination file error. [CrystalEnterprise.DiskUnmanaged]: [\{1\}]
• Checking the Adaptive Job Server trace logs, you see the below lines:
  destination_disk: file path \\TEST\test_file_share\New folder\a EMAIL Check.xlsx didn't match \\TEST\test_file_share\New\destination_disk
  file path not found in the whitelist filter: \\TEST\test_file_share\New folder\a EMAIL Check.xlsx

• SAP BusinessObject Business Intelligence Platform 4.x
• Windows
• Linux / Unix

destination file error, UNC folder, Schedule report, File System, destination, whitelist, CrystalEnterprise.DiskUnmanaged, AllowList  , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem