SAP Knowledge Base Article - Preview

3431432 - Incorrect Display of Prospect Account Name in Activity Manager for Prospect Role

Symptom

You created an account with the role of "prospect" and then proceeded to create and view an appointment in the Activity Manager. However, the prospect is displayed under the "Account" column instead of the expected "Prospect Account Name" column.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Prospect Account Name; Account; Business Partner; Appointment; Task; CNS; Sales Could Version 2; , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-TSK , Task for SAP Sales/Service Cloud , CEC-CRM-APT , Appointment for SAP Sales/Service Cloud , How To

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