3431456 - After Instance Refresh Onboarding pages are redirect to another link and stay loading - Onboarding

After the instance refresh, when the users open the Onboarding pages, the system either redirects to another login URL or remains loading without displaying the content.

SAP SuccessFactors Platform

This tenant was created with the new CSD domain in December 2023, as is expected for new tenants post 2H 2023.

You need to use the new URL received when the new tenant was created. If you don't receive the email with the new link you can check it in Provisioning > View the list of all Tenant URLs > bizx.

Platform, Onboarding, new, link, instance, refresh, redirect, page, bizx, stay, loading , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem