Symptom
After confirming an account, the context area is populated and the shown numbers were shown with a telephone icon.
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Environment
- SAP CRM-IU - CRM for Utilities for the releases:
- CRM 7.0 EHP 2 -4.
- SAP S4CRM for the releases:
- S/4HANA 1909 and higher
Product
SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
CL_DEF_CRM_IUICMD_BADI, click to add, google, edge browser , KBA , CRM-IU-IC , Interaction Center , CRM-S4-IU , S4CRM: Utilities Industry , Problem
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