SAP Knowledge Base Article - Preview

3431628 - Empty Relationship Intelligence Tab for Account and Network Account is "Not In System"

Symptom

The relationship intelligence tab is empty for the account. Its network account shows "Not In System" status. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Sales Cloud 
  • SAP Intelligent Sales Add-on

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KBA , LOD-CRM-SBS-REL , Relationship Intelligence , CEC-CRM-REL , Relationship Manager for SAP Sales/Service Cloud , How To

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