Symptom
If you delete one piece of information (either phone or mobile number) in SAP Cloud for Customer, this deletion is not executed in SAP Marketing Cloud, which means that it is still available in the contact profile. Only after you delete both (phone and mobile number) in SAP Cloud for Customer, the deletion is triggered and executed in marketing cloud.
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Environment
- SAP Cloud for Customer
- SAP Marketing Cloud
Product
Keywords
telephoneListCompleteTransmissionIndicator, SAP Marketing Cloud, Cloud for Customer, C4C, Business Partner, Mobile, Phone, Number, delete. , KBA , LOD-CRM-INT-YMT , Integration of C4C with Marketing , Problem
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