SAP Knowledge Base Article - Public

3431866 - Text not saved when using the Manage Sales Orders app (F1873) - SAP S/4HANA Cloud 2402

Symptom

When trying to populate the Header Text and Item Text for Sales Orders using the Manage Sales Orders app (F1873), the text does not save.

Environment

SAP S/4HANA Cloud 2402

Reproducing the Issue

  1. Open the Manage Sales Orders App. 
  2. On the screen that appears select Create Order.
  3. The Create Sales Order - Va01 screen will now appear.
  4. Input the relevant Data.
  5. Click Continue.
  6. Populate the required data such as Sold-to, ship-to etc..
  7. Input the material details.
  8. Open the line item of the material that has just been added.
  9. Open the "Texts" tab. 
  10. Type an entry into the Material Sales Text input box.
  11. Click save to create the Sales Order.
  12. Navigate back to the Sales Order and view the text maintained at step 10.
  13. No Texts are visible.

*Note the issue only happens when creating a Sales Order. 

Cause

Known coding issue

Resolution

The correction is planned* to be delivered with Hotfix Collection 4.
The implementation is planned* to take place in the next maintenance window at the 02./03.03.2024.

As a workaround if texts are to be added at the point of creation within a sales order, please use the Manage Sales Orders - Version 2 app (F3893).
After the sales order has been created the user can use the Manage Sales Orders app (F1873) in change mode to change the text data on already created sales orders.

*This is the current state of planning and may be changed by SAP at any time without notice.

See Also

3431802 - Text not saved in sales documents - SAP S/4HANA Cloud 2402
3429815 - Text disappearing when using the Manage Sales Quotations app (F1852) - SAP S/4HANA Cloud 2402
3430886 - Text not saved when using the Manage Credit Memo Requests app (F1989) - SAP S/4HANA Cloud 2402
3420768 - SAP GUI for HTML: TextEdit Control with BatchInput not processed correctly

Keywords

Regression, [R], UI, TextEdit Control, text, note, sales order, header text, item text, additional information, , KBA , BC-FES-WGU , SAP GUI for HTML , SD-SLS , Sales , Known Error

Product

SAP S/4HANA Cloud 2402