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SAP Knowledge Base Article - PreviewSymptom
You would like to understand the steps to save a custom query / filter for your case work list in SAP Service Cloud Version 2.
Please note that this is currently a beta feature, which can only be enabled based on request to SAP Support at the moment.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Case, Cases, Query, Custom Query, Filter, Custom Filter, Advanced Filter, Save, Save As, How To, How To Save, How To Save Query, SAP Service Cloud Version 2, How To Save Filter, How To Save Custom Filter, V2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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