SAP Knowledge Base Article - Public

3432039 - Career Portal: Address candidate with their names.

Symptom

Is it possible to address candidates with their names instead of "Dear Candidate"

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

After the candidate logins to the portal an instruction message will be visible addressing the candidate as Dear Candidate in general.

Resolution

As there is no support for tokens in the career portal, only a generic instruction message can be displayed addressing the candidate as "Dear Candidate" or something as per your requirement.

It is not possible to use their first / last names.

You can submit an enhancement request to include such an option in the product in the future releases.

See Also

2728219 - How to configure the information displayed with the job search results in the career portals

Keywords

Career portal, career site, RCM career site, Dear Candidate , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions