SAP Knowledge Base Article - Preview

3432045 - How To Attach Case Attachments to Outbound Email

Symptom

You would like to understand the steps to add case attachments to an outbound email in cases.


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Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

Email, Email Attachments, Attachment, Attachments, How To, Case, Cases, Add from Application, Application, Outbound Email, Outbound, Add Attachment, Add Attachments, Case Attachments, Case Attachment, SAP Service Cloud Version 2, Upload,  , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To

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