Symptom
We have changed the Default System time zone in our CPQ environment, and we can see the new time zone reflecting on the quotes immediately.
But the Event Logs and Audit trail are still showing in a different time zone.
Environment
SALES CLOUD SAP CPQ
Cause
The Event Logs and Audit trail are in the DB server time zone, which is US CT (summer time).
Resolution
Hence even though we update the system time zone in the application, we will still see the Logs and audit trail in CST time zone.
See Also
More information on Time zones in CPQ - Time Zones | SAP Help Portal
Keywords
event logs, audit trail, time zone , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem