SAP Knowledge Base Article - Preview

3432134 - Post-upgrade reports scheduled to an SFTP destination are failing with a fingerprints error.


  • Is it possible to use the same fingerprint key as in 4.3 SP02.
  • All the recurring schedules from 4.3 SP02 are failing with below error.
[The fingerprint provided does not match the sFTP server fingerprint.]: [CrystalEnterprise.Sftp]




  • SAP BusinessObjects Business Intelligence Platform 4.3 SP 2 and higher versions.
  • All supported Operating systems.


Connection error, Fingerprint key, SFTP server, CrystalEnterprise.Sftp, 4.23 SP02, Security enhancement, schedule, recurrence, tool, update, SHA-2 format, report, Post upgrade. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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