SAP Knowledge Base Article - Public

3432359 - Public Dimension with a hierarchy configured added to a story widget is not showing any data in the story in SAP Analytics Cloud (SAC)

Symptom

  • Public Dimension with a hierarchy configured added to a story widget is not showing any data in the story in SAC.
  • Issue affects all stories using the Public Dimension in any model that shares that dimension.
  • Not all users face the issue, but affected users can't create new story and all existing stories using that dimension are not working.

Environment

SAP Analytics Cloud (Enterprise) 2023.21.16

Reproducing the Issue

  1. Login to SAC.
  2. Open an existing story with the dimension,
  3. or create a story and insert a widget e.g. chart/table or try to create an input control etc.
  4. Select the dimension.
  5. The story widget does not display and values do not appear.

 

Cause

This issue is currently under investigation by development.

Resolution

  • This issue is currently under investigation by development.
  • Workaround: run Redeploy Model.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0