SAP Knowledge Base Article - Preview

3432440 - Customer coupon is applied without discount even when cart is not eligible - SAP Commerce

Symptom

Customer coupon code is getting applied even when cart is not eligible (though without any discount).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

customer coupon, coupon, code, cart, eligible, discount, apply, applied, not eligible, commerce , KBA , CEC-SCC-COM-PRO-CUC , Customer Coupon , Problem

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