SAP Knowledge Base Article - Public

3432487 - Onboarding dashboard error message after HR be hired - Onboarding

Symptom

After to be hired, an HR employee encounters an error when attempting to access the Onboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Cause

Missed permission

Resolution

The employee don't have the role assigned to Onboarding Dashboarding permissions. 

You can check it in 'User Role Search' > Selecting the candidate > Permission Category: Onboarding or Offboarding Permissions

Keywords

Onboarding, obx, dashboard, error, permission, after, hire, hired, conversion, candidate, employee, HR, user  , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding all versions