3432548 - Customer data is blank under "Customer Info" Tab

In Customer Info tab, when selecting "Bill To", "Ship To" or "Sold To" button, the data is not displayed.

Happening when orders are created into CPQ from S4.

 SAP SALES CLOUD CPQ

1. Login to CPQ
2.  Open any quote
3.  In customer Info Tab you see the first name and last name of the customer is missing.

Initial S4 data transmission failure to CPQ results in customer information absence from the quote's Customer Info tab.

Re-enter the data in the S4 system and ensure its successful transmission to CPQ to resolve the issue of customer details not being displayed in the Customer Info tab of any quote.

Customer Info, Data not Displayed, S4, S4 Integration, S4 CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed