Symptom
When posting the sales order to SAP S/4HANA Cloud Public Edition via CPI or the Sales Order API, a certain partner (e.g. "External Sales Agent") is not created in SAP S/4HANA Cloud Public Edition.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The partner to be set as "External Sales Agent" is not maintained as a "Supplier" in the S/4HANA Cloud system.
Resolution
The issue can be resolved by maintaining the partner (which is to be set as "External Sales Agent") as a "Supplier" in the SAP S/4HANA Cloud Public Edition.
Keywords
Sales order, S/4HANA Cloud, CPI, API, Partner, External sales agent, Supplier , KBA , SD-SLS-API-2CL , API (Public Cloud) , Problem