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3432798 - SSL common errors

Symptom

You found one of below messages in your logs

  • [ssl:info] AH02008: SSL library error <number> in handshake 
  • [ssl:info] End of file found: AH01992: SSL library error <number> reading data
  • [ssl:info] AH01996: SSL handshake failed: HTTP spoken on HTTPS port; trying to send HTML error page 
  • [ssl:info] SSL Library Error: error:0A0000C1:SSL routines::no shared cipher -- Too restrictive SSLCipherSuite or using DSA server certificate?
  • [ssl:info] SSL Library Error: error:0A000102:SSL routines::unsupported protocol 
  • [ssl:info] SSL Library Error: error:0A000412:SSL routines::sslv3 alert bad certificate 
  • [ssl:info] SSL Library Error: error:0A000126:SSL routines::unexpected eof while reading 
  • [ssl:info] AH01998: Connection closed to child <number> with abortive shutdown
  • [ssl:info] 0A00006C: SSL routines::bad key share
  • [ssl:info] 0A00009C: SSL routines::http request - This error occurs when makes a plain HTTP request instead of an HTTPS 


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Environment

SAP Commerce Cloud 2211, SAP Commerce Cloud 2205

Product

SAP Commerce Cloud 2205 ; SAP Commerce Cloud 2211

Keywords

logs, SSL, SSL errors, [ssl:info], SSL Library Error, 0A00009C, 0A00006C, 0A00010B, AH01998, 0A000126, 0A000412, 0A000102, 0A0000C1, AH01996, AH01992, AH02008 , KBA , CEC-SCC-CLA-ENV-LOM , Logging and Monitoring , How To

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