SAP Knowledge Base Article - Public

3432813 - "Click Here" Link in E-Verify Notification Leads to Error – Onboarding 1.0

Symptom

When a user receives an E-Verify Upload Documents notification and clicks the “Click here” link in the email, they see the following message:

Sorry, you do not have permission to access this Notification.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Receive the E-Verify – Upload Verification Documents email notification.
  2. Click the “Click here” link in the email.
  3. The error message appears: “Sorry, you do not have permission to access this notification.”

Cause

The issue is due to the configuration of the notification type.

Resolution

Verify the “Type of Notification” setting. It should be configured as Assignee Notification.

Keywords

E-Verify, notification, click, here, message, error, upload, document, accessing, open, email, verification, Sorry you do not have permission to access this notification , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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