SAP Knowledge Base Article - Public

3432813 - Click Here in E-verify Notification redirecting to error message - Onboarding 1.0

Symptom

When receiving E-verify Upload Documents Notification, and accessing the link in Click here in the email, the following message appears:

Sorry, you do not have permission to access this Notification

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Receive E-Verify - Upload verification document email notification.
  2. Select the 'click here' link within the email.
  3. Receive 'Sorry, you do not have permission to access this notification.' message. 

Cause

Configuration of the Type of Notification

Resolution

Please review what is set to Type of Notification. It should be set to Assignee Notification.

Keywords

e-verify, notification, click here, message, sorry you do not have permission to access this Notification , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions