SAP Knowledge Base Article - Public

3432826 - ZZI1 is calculated correctly in the solution order but not in the generated sales order

Symptom

Solution order is created for business partner from which, sales order is generated. Billing document is created from the sales order. ZZI1 is calculated correctly in the solution order itself but not in the sales order generated from it.

Environment

SAP S/4HANA Cloud

Cause

Run the "Analysis" button under the "Conditions" tab of the sales order item. Expand and check the details for the procedure ZZI1. It can be seen from the analysis that: "The exclusive indicator has been set in the access sequence for an access. As a condition record has already been determined in the previous access, no search took place in the current access".

Resolution

The solution is to uncheck the "Exclusive" flag of condition "ZZI1" for the access sequence "ZPIP" in the configuration activity "Set Access Sequences (ID: 103121)" and retry.

Keywords

Solution order, Business partner, Sales order, Billing document, ZZI1, Calculate, Analysis, Conditions, Exclusive indicator, Set access sequences, 103121 , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions