/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
After clicking on the button to add a sub-case to a case via the related entities tab, you notice that it seems to not be possible to close it by clicking anywhere on the screen, and the pop over also does not have a close button.
Read more...
Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Case, Sub Case, Subcase, Add Subcase, Add, Pop Up, Pop-up, Pop Over, Popover, Related Entities, Tab, Cases, SAP Service Cloud Version 2, V2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)