SAP Knowledge Base Article - Public

3432930 - Resource not available for staffing in Plan Customer Projects and Plan Internal Projects apps


When trying to staff a new resource to a work package, the employee popup does not display any result if the solution 1KC (Advanced Resource Management - Project-Based Services) is active.


 SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to "Plan Customer Projects" or "Plan Internal Projects" app.
  2. Select a project.
  3. Click Edit and select the Work Packages tab.
  4. Select a work package.
  5. Try to staff a resource to a role. The resource does not appear in the Worker pop-up.


This may be due to the deprecated business catalogs related to the solution 1KC (Advanced Resource Management - Project-Based Services).
These catalogs were deprecated and removed from the business role template SAP_BR_PROJECT_MANAGER_PROF in the SAP S/4 HANA Cloud 2402 release.
This information is available in the What’s new of 2402 release:


Manually add the following deprecated business catalogs to the Project Manager business role.

  • Resource Management - Staff Customer Projects (SAP_CA_BC_RSH_CUSTPROJ_PSP_PC)
  • Resource Management - Staff Internal Projects (SAP_CA_BC_RSH_INTPROJ_PSP_PC)


Plan Customer Projects, Plan Internal Projects, resource, J11, 1KC, 1A8, Advanced Resource Management, add resource, assign , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem


SAP S/4HANA Cloud 2402